The world is changing fast and to keep up you need local knowledge with global context.
Q: How do I reset my password?
Please click here to reset your password.
Q: How do I update my credit card?
First, open the user account menu and click “My Account”:
Then, click “Update” in the far right column in this table:
Finally, type in your new credit card details in this form, and click “Submit”:
Q: How do I re-subscribe if my subscription has ended or expired?
You will then be prompted to select the plan you want, so simply follow the process as to find a plan that works for you.
Q: How do I pause my subscription?
If you’d like to cancel your membership, instead of pausing, please contact us.
Q: I am not receiving the newsletters. What can I do?
Please check that the emails are not appearing in your spam folder. Please note @mweb.co.za or @telkomsa.net email addresses may sometimes have difficulty given the over-zealous filtering of their servers, and we highly recommend using a @gmail.com address instead.
In order to update your email address, please contact us.
Q: I have a question that is not answered here.
Please email [email protected] with your query and it will be responded to within 1 business day.