Letter from forex.com’s Client Services

Dear Alec,

We have generated a support ticket to help us track your inquiry. Your ticket code is LTK52809846318X. Please use this code in any further communication.
Thank you for your email.
I am reaching out to you in response to the email you sent us regarding fraud on your credit card. We would be more then happy to look into this further for you. We would just need some more information to investigate. Please call us at International: +44 (0) 20 7429 7900so we can gather some more information to look into this further for you.
If you have any other questions please email us again or call 0800 032 1948. You can also go to the following link for more contact information.

Regards,
Charles Camack
Client Services Team
FOREX.com UK

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