Scott Dunlop – Those ‘Homer Simpson’ moments that make us human

We’ve all been left red-faced by a faux pas, minor or major, in the workplace and while we may have wished at the time that the earth would swallow us whole, the good news is that the embarrassment fades over time, as we come to learn that our capacity for embarrassment is one of the things that makes us human.

Tesco & “Stockspin” – lessons for Pick n Pay & other retailers?

We can learn much from Tesco. It posted a huge loss last year – one of the biggest ever recorded in the UK. Yet, fifteen years ago, early in Sir Terry Leahy’s term as CEO, the firm was an exemplar for the “Lean Management” movement which arose out of Toyota’s production system.