Prime Minister Narendra Modi's government tightened rules for the retail giants after strident complaints from small shops and domestic sellers. Amazon and Walmart's Flipkart are now banned from cutting exclusive arrangements with sellers, offering deep discounts or holding any business interest in online merchants on their websites. Thousands of products have already vanished from the virtual shelves of the duo, which together account for 70% of India's online retail market. Arvind Singhal of consultancy Technopak Advisors Pvt, estimates their revenue growth could fall to 15% in coming months from 25-30% previously.
Amazon's shares slid as analysts pushed the company for answers on India, a market the e-commerce titan regards as the best frontier for international expansion. Jeff Bezos has pledged to spend $5.5bn there in pursuit of growth, but executives had few encouraging words, saying on Thursday the effects of new e-commerce regulations in the country are still uncertain. Its newfound headaches in India come as a slowing global economy threatens to curtail the consumer spending retailers rely on.
"It will be at least six to eight months before they are able to find workarounds and restore listings," said Singhal, the New Delhi-based chairman for Technopak.
What's clear is that Amazon and Walmart now have to re-tool their strategy and potentially ward off stiffer competition from physical retailers or local rivals with deep pockets such as conglomerate Reliance Industries Ltd., which may benefit from the new laws. The disruption comes after the two retailing giants wagered billions on the market: beyond Amazon's spending pledge, Walmart shelled out $16bn to acquire control of Flipkart Online Services Pvt last summer.
Walmart and Amazon have amassed vast inventories in companies in which they have business interests and had sought a four- to six-month extension to help offload those products. But the decision to go forward with the new rules on schedule was announced Thursday evening.
Now, thousands of products from Amazon's leading vendor Cloudtail, a joint venture with Infosys billionaire co-founder Narayana Murthy, have gone off the platform. That includes its Echo smart speaker, Fire TV Stick and Kindle devices. Flipkart's fashion arm Myntra has a wide range of labels that it's created and invested in – those too must go. And so-called Alpha sellers that have sealed arrangements with Amazon and Walmart cannot sell on the websites, nor can phone makers and fashion brands sell products exclusively on either platform.
Both retailers will have to draw up new contracts with thousands of merchants and brands, deleting wording such as "exclusive." And they may have to develop India-specific private labels, which the government allows. "Private labels are not a panacea to their current problems since their unique selling point is that they are a single stop for all products and brands," Singhal said.
The new rules could wipe out nearly half the products on Amazon.in, said Satish Meena, an analyst at Forrester Research Inc. "It's likely to disrupt availability for customers," he said.
