Food retailers survived lockdown, next challenge – e-commerce: Wall Street Journal

Food retailers were some of the lucky businesses that survived the Covid-19 lockdown but will they continue to thrive as the world moves towards e-commerce?
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Covid-19 and the national lockdowns imposed across the world wrecked economies and swiftly eliminated millions of businesses. In South Africa – prior to the lockdown – loadshedding had already brought many businesses to their knees. The lockdown was the final straw that broke the backs of these businesses. A small number of businesses flourished, surpassing milestones that had only been set for years from now. Food retailers are among the businesses that have proved resilient. But they have had to change to stay in business. As this Wall Street Journal sets out, the next challenge is to get better at e-commerce. When lockdown started in March, life felt surreal. A visit to your local grocery store became an outing – a special occasion that members of my household strategically took turns to enjoy. While online grocery shopping is convenient, particularly in these Covid-19 times, another challenge looms for food retailers: e-commerce. – Nadya Swart

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