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Software sprawl: Workers flit between apps 1,200 times a day
Employees are swamped by an ever-expanding array of specialized software that’s made the workday a disjointed slog.
By Matthew Boyle
(Bloomberg) — Technology overload. IT bloat. Barnacle apps. The problem goes by many names, but the story's the same: Employees are swamped by an ever-expanding array of specialized software that's made the workday a disjointed slog.
Workplace tools have never been popular — who enjoys filling out expense reports? — but when the pandemic hit, virtual communication and collaboration programs became critical for businesses. New employees got onboarded by one app, trained by another and surveyed by a third.
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