Global IT outages shouldn’t become a recurring nightmare: Parmy Olson

Friday's global IT outage, caused by a botched software update from CrowdStrike, highlights the vulnerability of relying on a few cloud providers like Microsoft. This unprecedented event disrupted airports, stock exchanges, and hospitals, underscoring the need for more resilient systems. Policymakers should address this over-reliance by encouraging diversity in cloud providers. Meanwhile, show appreciation for your IT team; they face a challenging recovery ahead.

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By Parmy Olson

One of the most disturbing things about Friday's devastating global outage of IT systems is how routine such ruinous events have become.

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