Workforce shifts – Remote vs Hybrid

*This content is brought to you by Resourgenix

Anne Rutledge – Executive Director Resourgenix Talent Solutions *


The landscape of workforces has undergone a paradigm shift in recent years, with the emergence of various work models such as WFH (Work from Home), hybrid, and remote setups. This transformation has brought about significant changes in how people approach their job-seeking. Remote work has granted employees greater flexibility by allowing them to break away from the conventional office environment. However, for leaders, adopting a fully remote, hybrid, or in-office approach poses numerous challenges and raises several important questions.

At Resourgenix, where finding talent is our core service, we have observed that many of our candidates prefer companies that offer remote work options or the ability to work from anywhere. Candidates show varying degrees of openness to hybrid models, while only a small minority are inclined towards full-time office-based roles. This preference fluctuates based on industry and job requirements, but notably, remote work and flexibility have emerged as crucial factors when evaluating job opportunities within IT, Finance, and administration roles.

There is a growing demand for adopting remote or hybrid work models, but opinions on the matter remain polarized. Remote work has numerous advantages, including access to a diverse talent pool, enhanced flexibility and autonomy for employees, reduced absenteeism, and cost savings on infrastructure for employers. However, it also presents challenges such as communication issues, trust concerns, potential erosion of company culture, and feelings of loneliness and isolation among remote workers.

Remote work has undoubtedly reshaped the modern workforce, providing benefits like improved work-life balance and higher job satisfaction and overall employee well-being. Contrary to initial assumptions, studies have shown that remote work often boosts productivity due to fewer distractions and reduced commute times, allowing employees to focus better and accomplish tasks more efficiently. 

Yet, a fully remote workforce can pose unique challenges for companies. Human beings are inherently social, and while some individuals thrive as introverts working independently, many remote workers may experience feelings of isolation and loneliness. Interaction with colleagues is essential for fostering innovation and maintaining connections among team members and with the company’s brand and culture. Companies with entirely remote workforces may face knowledge-sharing gaps among junior to mid-level employees, as working in isolation can hinder collaboration and communication, leading to missed deliverables and potential productivity issues. Additionally, mental health concerns may not be promptly addressed without regular moments of connection and support.

Considering these concerns, striking a balance is crucial for leaders. Hybrid working models have emerged as a popular option, offering a compromise that benefits both employees and employers. Many companies have embraced hybrid work as a preferred solution, and candidates are open to this arrangement, appreciating the work-life balance it affords.

Hybrid models allow employees to enjoy increased flexibility and productivity, with reduced commuting time and traffic-related challenges. Collaborative projects and inter-team relationships thrive as employees use office spaces for joint work, contributing to enhanced company innovation. Shared workspaces also enable businesses to cut overhead costs. Notably, employee satisfaction levels rise, which helps companies attract and retain talent in a highly competitive job market.

Nevertheless, companies must carefully navigate the new work landscape and define their specific hybrid or remote work policies to avoid employee ambiguity. Leaders must review their policies and technology infrastructure responsibly to protect the employer and the employee. Key aspects such as working hours, leave policies, and data protection must be addressed adequately.

While the array of working models available to companies can be overwhelming, choosing an approach that aligns with the nature of their business is essential. From our engagements with candidates and clients, it is evident that offering hybrid work models makes it easier to attract talent and maintain a positive company image. These arrangements allow companies to preserve their culture while providing employees the space to flourish and grow beyond the confines of the traditional office environment. Furthermore, employees working under hybrid models express a more favourable view of their company, appreciating the adaptability and focus on work-life balance.

In this ever-changing workforce landscape, companies and leaders must adapt to the new reality while prioritising the well-being and needs of their employees. By doing so, they can ensure a safe, healthy, and productive future for all.